Cisco SMB Specialization

NORTH HAVEN, Conn -- Reilly Telecom Inc. is proud to announce its most recent achievement as a Cisco Select Certified Partner, which recognizes and rewards the newly obtained SMB Specialization. The achievement of the SMB Specialization is focused around small and medium-sized businesses (up to 250 users per single location) and demonstrates Reilly Telecom's technology and business expertise specific to the SMB market. Stephanie Henner, Channel Development Manager of Cisco Systems states, "The Select Certification and SMB Specializations are designed for partners focusing on Cisco's SMB product portfolio including Cisco's SMB voice, security, and wireless platforms. Reilly Telecom's strong reputation in the SMB space along with Cisco's SMB product portfolio should deliver advanced applications to SMB market that's traditionally only been available to the larger enterprise customer."

The Cisco Select Certification is an official acknowledgement of expertise, differentiating Reilly Telecom as a certified Cisco partner. The Cisco Select Certification strengthens the partner relationship with Cisco, enabling MAS to participate in the Channel Partner Program. The Cisco Select Certification provides Reilly Telecom with an increased level of support from Cisco, including access to best-in-class products and services, technical support, productivity tools, online training, and resources.

As a Cisco Select Certified Partner, Reilly Telecom can deliver several added benefits to its customers. Customer benefits include value-added services, technical expertise, and improved customer satisfaction.

Value: Reilly Telecom can better fulfill customer needs through an emphasis on delivering value-added services for the SMB market.

Proven technical expertise: Reilly Telecom has sales and technical expertise in switching, routing, security, and wireless solutions for SMB customers. MAS can deliver the new solutions demanded in today's SMB market.

Focus on customer satisfaction: As a Select Certified Partner, MAS has access to the same online customer satisfaction tools Cisco uses to evaluate its own performance. MAS can use this resource to identify strengths and develop targeted plans to better serve its customers.
 

Avaya DevConnect Program

NORTH HAVEN, Conn. - Reilly Telecom Inc, a remote alarm monitoring solution provider, today announced it has been selected by Avaya Inc., a leading global provider of business telecom applications, systems and services, for membership in the Avaya DevConnect program.

Reilly Telecom Inc. is the developer of AlarmTraq, a proactive remote alarm monitoring solution for Avaya IP and legacy telephone systems, messaging systems, and call centers. With AlarmTraq, companies can leverage their telecom systems by continuous 24-hour monitoring.

The Avaya DevConnect program promotes the development, compliance-testing and co-marketing of innovative third-party products that are compatible with standards-based Avaya solutions. Member organizations have expertise in a broad range of technologies - including IP telephony, contact centers and mobility applications - helping companies extend the value of multivendor networks and transform voice into an intelligent business application that delivers true value to the bottom line. "Membership in Avaya's developer community will help us build our business by enabling us to leverage tight Avaya integration and offer companies greater options in alarm monitoring methodologies," said Ed Downey, marketing director for Reilly Telecom. "Building on Avaya resources and working more closely with the company to deliver compliance-tested solutions to the market, we are able to reduce network complexity, improve security and reliability, and speed time to deployment so businesses can quickly realize a benefit to their bottom line."

The Avaya DevConnect program currently includes thousands of software and hardware developer companies, integrators, service providers and customers. Members have created a broad array of innovative solutions tested for Avaya compliance, including natural language speech recognition applications, emergency notification systems, communication-enabled business processes and applications tailored for specific vertical industries.

As a member of the DevConnect program, companies have access to a wide range of support from Avaya, including technical resources and training. There are three levels of membership - Registered, Gold and Platinum - each entailing progressive levels of marketing and sales involvement. Free Registered membership is available to anyone interested in designing Avaya-compatible solutions. Gold and Platinum members must meet rigorous Avaya criteria for customer satisfaction, product support, business operations, marketing and sales. Reilly Telecom is a Gold-level member of the Avaya DevConnect program.